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Member Services Representative

Job Reference: 
12-042-G0007
Permanence: 
Casual
Ongoing Position: 
No
Full or Part Time: 
On Call
Closing Date: 
Monday, December 31, 2012
Location:  Victoria, BC, Canada

This is a casual on-call position.Member Services Representative(Casual On-Call)Recreation CentreReporting to the Facility Coordinator, you will provide efficient and friendly service to the clients of the Recreation Centre. Your primary responsibilities will include opening and closing of the Centre, front desk reception duties including telephone inquiries, court bookings, database and cash duties, cleaning and maintaining equipment, and additional duties as required.To be well qualified for the role you will possess exceptional customer service skills and a genuine interest in the fitness industry.Required Qualifications/Competencies

  • A minimum of two years relevant experience
  • A caring, welcoming attitude and a genuine interest in client needs
  • Excellent verbal and written communication skills and customer management techniques
  • Ability to process transactions at a point-of-sale terminal, give correct change and close the till at end of shift
  • Trustworthy and skilled in managing and accounting for a cash float
  • Motivated, flexible and enjoys dynamic, multi-task work environment with interruptions
  • A demonstrated commitment to teamwork
  • Ability to operate a computer with basic software (MS Word, Excel) and RRU's point of sales system
  • Current basic First Aid Certification is an asset
  • Enthusiasm for fitness

This is a casual on-call position and we cannot guarantee a set number of hours per week. The rate of pay is $13.18 per hour plus an additional 4% vacation pay.Please forward your cover letter and curriculum vitae (preferably in electronic format) to:Email: rru-career-opportunities@royalroads.caCompetition # 12-042-G0007orHuman Resources - Career OpportunitiesRoyal Roads University2005 Sooke RoadVictoria, BC V9B 5Y2Fax: (250) 391-2570 Tel: (250) 391-2511The competition will begin on May 24, 2012 and will be on going throughout the year to attract candidates to expand our casual on-call employee list within the Recreation Centre.Royal Roads University is an equal opportunity employer, committed to the principle of equity in employment. All qualified candidates are encouraged to apply however; Canadians and permanent residents will be given priority consideration.Please note that two of our heritage buildings, including Hatley Castle, have some areas that are not easily accessible to persons who use wheelchairs. Please call 391-2511 for information and assistance if you are dropping off your application in person. If you are sending your application via e-mail, please ensure that your electronic file is saved in MS Word or text format. Note: While RRU values all applications we receive, only those candidates short-listed for further consideration will be contacted.