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Building business through diversity


Diversity fatigue is costing companies time and talent. An overused and often poorly defined word, a push to meet diversity hiring quotas, real and perceived, allows many companies to stop short of creating a truly inclusive workplace, says Royal Roads Alumni Excellence Award winner Jackie Scales. It is one thing to bring a group of people together, but if the workplace doesn’t take into account employee’s individual needs, beliefs and values it is not inclusive, she says. The result is often lower productivity and engagement, higher staff turnover rates and lost opportunities.

“In Canada, (talent) is our asset, but in the global war for talent, people continue to focus on organizations that they feel have the most cultural alignment with them,” says Scales, who earned her MBA from Royal Roads in 2010. “We need to meet that challenge within corporate Canada...”

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